E-invoices¶
PMS Dashboard → Einvoices shows the invoices sent electronically from the hotel, and how far they have got.
The list¶
| Column | Contents |
|---|---|
| Invoice id | The invoice's identifier. |
| Invoice date | The date on the invoice. |
| Hotel code | The hotel the invoice belongs to. |
| Total amount | The invoice total. |
| Status | How far the invoice has got. |
| Error message | The reason, where sending failed. |
The search box finds an invoice across the list.
The statuses¶
| Status | Meaning |
|---|---|
| Created | The invoice has been generated and is ready. |
| Approval | Waiting for approval before it is sent. |
| Sending | Delivery is under way. |
| Sent | Delivered to the recipient. |
| Skipped | Deliberately not sent. |
| Failed | Sending failed. The reason is in Error message. |
How the invoice is sent¶
How an invoice is delivered depends on what is set up on the customer:
- E-invoice by VAT number, GLN number, personal number, or Swedish identification
Where no valid recipient address is set up, the invoice ends as Failed with the reason in the error message.
When something goes wrong¶
The error message points at what is missing — usually a missing or wrong recipient on the customer. Correct the setup on the customer, after which the invoice can be sent again.
Where the invoice was never generated at all, the problem lies earlier in the process — see Folios.